Shipping policy
Shipping Policy
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
Once your order is processed, it will be shipped immediately.
Shipping Time
Estimated delivery times:
- Europe: 7–14 business days
- USA: 7–12 business days
- Other countries: 10–20 business days
⚠️ Please note: Delivery times may vary depending on your location and external factors (customs, holidays, carrier delays).
Shipping Cost
- We offer Free Shipping on all orders (or you can change to your pricing).
Order Tracking
Once your order is shipped, you will receive a tracking number via email within 2–5 days.
You can track your package anytime using the provided link.
Delays & Issues
We are not responsible for delays caused by:
- customs clearance
- incorrect shipping address
- local carrier issues
However, if your order is significantly delayed, please contact us and we will help resolve the issue.
Incorrect Address
Please ensure all shipping details are correct at checkout.
If the address is incorrect, contact us within 24 hours.
Lost or Stolen Packages
If your package is lost or marked as delivered but not received, please contact us.
We will do our best to assist you.
Contact Information
For any shipping-related questions, contact us